Considered selection
Looking beyond technical ability to professional judgement, emotional intelligence and experience within private environments.
Private household staffing · London
Exceptional people.
A home in harmony.
Thoughtful recruitment for private households. Guided by Michelli Guerra’s experience, shaped around the way you live.
Discuss your requirements Discover our servicesMichelli GuerraCEO · MGuerra VIPs Agency
Personal service. Considered connections.Based in London. International perspective.
Our expertise
The people behind an exceptional homeYour home is personal.
So is our approach.
A well-run residence begins with people who understand it. The routines. The expectations. The details that matter to you.
We bring recruitment, staff development and residential expertise together to help private households find their own standard of excellence.
Let’s understand what you need01Private staff recruitment
Finding the right fit goes beyond a CV. We consider experience, professional conduct and the ability to adapt to the rhythm of a private household.
A personal brief. A considered selection. A shared understanding.
02Staff training & development
Developing the judgement, etiquette and attention to detail that thoughtful private service demands. Training shaped by the practical realities of life in a high-standard residence.
Professional presence. Discretion. Anticipating needs.
03Residential management
Bringing a wider perspective to the running of your residence, with attention to staff coordination, daily expectations and the standard of service throughout the home.
Clear expectations. Thoughtful coordination. Consistency.
The art of private service
The finest service
is felt in the details.
A familiar routine, understood. A need, anticipated. The quiet confidence of knowing your home is in thoughtful hands.
DiscretionUnderstandingConsistency
15+years of international
experience
Experience with a personal perspectiveexperience
Meet Michelli Guerra
Experience leads.
Understanding connects.
Behind MGuerra is Michelli Guerra’s experience of private service, residential management and the expectations of high-profile families.
Her professional journey spans London, Paris, Monaco and Qatar. It informs an approach that considers both the practical needs of a residence and the cultural understanding that makes a professional feel at home within it.
As creator of the 10-Star Standard, Michelli brings that perspective to the selection and development of private household staff.
Michelli GuerraCEO · Creator of the 10-Star Standard
Explore her approach The MGuerra approach
The 10-Star Standard.
Created by Michelli Guerra, our approach brings considered selection, focused preparation and personal compatibility into one process.
Purposeful preparation
Aligning professional skills with the etiquette, discretion and attention to detail expected in your residence.
A personal match
Considering your family’s values, routines and expectations alongside the individual who will support them.
London at heart
Mayfair · Belgravia · Knightsbridge · Chelsea
Private households in London, with an international understanding.
A personal conversation
Tell us what
home needs.
Whether you are looking for a new member of staff or a fresh perspective on your household, start by telling us a little about your requirements.
Are you a private service professional?Before we speak
A little more
clarity.
Where should I begin if I am unsure what support I need?
Choose “General enquiry” and describe your household, your current arrangements and what you would like to improve. This provides a starting point for a more focused conversation.
Can I enquire on behalf of a family or principal?
Yes. Please explain your role and the requirements you are helping to coordinate. You do not need to share confidential family details in an initial enquiry.
Can I contact MGuerra about staff training?
Select “Staff training & development” and outline the team’s current responsibilities and the areas you would like to develop.
How can I introduce myself as a candidate?
Select “For your career” in the enquiry form and share a short introduction, including your professional experience and the type of role you are seeking.